Online Support

The provision of relevant, accurate and up to date information is an important feature of DRA’s capabilities.

DRA utilises an online debt collections system called Quality Recovery Management (QRM), giving you access on-line, which enables you to view and up-load files, make comments and instruct our collections operators over the internet. This system ensures absolute security of data for each client with automatic backups conducted daily.

To make things easier to understand, DRA can design  customised reports, which captures all relevant collections data which can then be broken down to include details relating to each division/cost centre/geographic location.

Our system allows DRA to provide you with reports which are relevant, informative and up to date in a cost-effective way.

On-line access is setup for you as soon as you become a client of DRA. Then simply click on the Client Login button to view your files. If further help is required, simply go to our Contact Us page and send us and email or call us. We are always willing to help.

QRM Software is powered by BRCS