We are one of the leading debt recovery specialists in Australia. Our amazing and highly professional team takes a friendly, personable approach to recovering your debts, in a timely and cost effective manner.
Free consultation on your debts
Debt Recoveries Australia conducts recoveries and accounts receivables for corporations and businesses. We partner with ADC Legal– Litigations Lawyers to provide a “one stop shop” for debt recovery and legal services.
Debt Recoveries Australia (DRA) can help you recover debt from clients. We use credit management, accounts receivable, risk management and debt minimisation to maximise your profits.
If you are looking for a team of efficient, problem solvers who love doing their jobs, give us a call 1300 799 511. We will provide expert services, advice and strategies to increase your cash flow and profitability.
The staff at Debt Recoveries Australia ensure that their clients are always clearly informed of what they are undertaking on your behalf and their response times are excellent. They have worked hard to ensure that any of their staff who may handle our files have an understanding of how our business works as some files may contain very technical contract matters, so they take the trouble to ensure staff are trained to handle these in correct fashion.
Claims Management Firm, VictoriaOur insurance business has been using Debt Recoveries Australia since 2012 and we value the convenience of being able to use the online portal to track our recovery files. We rely on their staff knowledge and expertise to provide a quality service and we are satisfied with the outcomes achieved to date. I would have no hesitation in recommending Debt Recoveries Australia to other insurance agencies as a part of their claims management process.
-Colin Bloomfield , Senior Underwriter at ATL Insurance GroupI have known and worked with Adam Stewart and his team at Debt Recoveries Australia for over 10 years now. Because they use our software to manage their collections, I am in a unique position to provide a testimonial.
Sandy Barrett“We have used DRA for a number of years and have been very happy with the service provided, as DRA’s team are very professional in their attitude and approach. Being able to view ongoing cases using the online software also saves us time when reviewing our files.”
-Daniel Scott,Claims Administrator-Pen Underwriting“To their credit, DRA has continued to deliver great results and are certainly meeting/exceeding expectations.
Recovery rates, 3 months post referral consistently average 35-40%. This not only exceeded expectations but was consistently the best result across the three mercantile agencies that shared our portfolio.
Services provided by DRA extend past recovery activity as they willingly and effectively got involved in representing our company in legal matters and private investigations.
Furthermore they demonstrated an understanding of the value of relationships with their clients (open, accessible communication)
I would highly recommend DRA and would be happy to recommend DRA on any matters.”
“I love the fact that I don’t have to phone the people who owe us money. It was a job I always hated and put off for as long as possible. DRA not only saves me from this, but is also ten times more effective than I ever was at collecting the debts.”
Debt Recoveries Australia have an experienced team who consistently strive to deliver the result and work with their clients to maximise recovery returns. This coupled with a good IT interface means you are never unsure about what stage your recovery files are up to. Another positive is the somewhat irregular but unexpected large recovery that they manage to garner from some of our debtors who have since moved overseas. I would recommend DRA as a recovery solution for your bad debts, particularly difficult bad debtors.
Claims Manager of Insuret – June 2015“This is not the easiest of roles, but their staff are very well trained and very professional in their attitude and approach. They understand the subtleties involved and are very happy to help people. I am always very happy with what they achieve on my behalf.
They are very good at what they do. We have used them to service our needs for a couple of years now and we are absolutely delighted with everything they do on our behalf. Their staff are great and have an excellent understanding of good customer service.
When called on, they handle the recovery of any of our outstanding debts very well. They are very efficient and prompt in dealing with the issues and keep us well informed of progress and outcomes.”
I would like to thank you for sorting out the outstanding debt which has now been recovered in full. You were amazing through the entire process. It was a long journey, but very successful! Thanks so much for all your advice and guidance, it really made a difference. We would recommend your firm to anyone in a similar situation. All the best and keep up the good work!
Philip , Company based in NSWWe have used Debt Recoveries Australia (DRA) on several years to pursue the recovery of overdue accounts receivable for both significant and smaller amounts. We have found DRA to be professional and focused with us and professional, courteous and effective with our debtors. I have no hesitation in commending their services to any firm who need both advice and action to ensure that losses are minimized and client ill will and brand damage is absolutely minimized.
Wayne Bucklar – Chief Compliance Officer | www.cloudstaff.com“We are very happy with the DRA service, the email notifications and the flat fee structure. The other benefit of your service is that it reduces the stress load, which is as important as the recovery of the monies owing. Keep up the good work. “
Our insurance business has been using Debt Recoveries Australia since 2012 and we value the convenience of being able to use the online portal to track our recovery files. We rely on their staff knowledge and expertise to provide a quality service and we are satisfied with the outcomes achieved to date. I would have no hesitation in recommending Debt Recoveries Australia to other insurance agencies as a part of their claims management process.
Colin Bloomfield , Senior Underwriter at ATL Insurance Group“This is not the easiest of roles, but their staff are very well trained and very professional in their attitude and approach. They understand the subtleties involved and are very happy to help people. I am always very happy with what they achieve on my behalf.
They are very good at what they do. We have used them to service our needs for a couple of years now and we are absolutely delighted with everything they do on our behalf. Their staff are great and have an excellent understanding of good customer service.
When called on, they handle the recovery of any of our outstanding debts very well. They are very efficient and prompt in dealing with the issues and keep us well informed of progress and outcomes.”
“Debt Recoveries Australia are very responsive to our needs and more than meet our benchmarks. Their staff are always friendly and are generally the first to advise us of any changeds to relevant legislation – they move mountains for us”
-Insurance Broker, Queensland“We have used DRA for 5 years. We have been extremely happy with their collection results, the cost of the service, and the standard of communication. They have always kept us fully informed with telephone calls, and regular written reports detailing collection status and costs incurred”
“The Debt Recoveries Australia team have shown a great willingness to work in partnership with my organisation and have consistently demonstrated a desire to deliver results which exceed our expectations.
In the busy world of Claims, we Insurers some-times lose sight of the value and importance of the Recoveries function.
We also don’t tend to specialise in this area it becomes that much more crucial for Insurers to foster partnerships with experts and professionals like DRA who not only educate our staff but also provide an invaluable service, especially in an increasingly competitive and demanding market that’s under constant financial pressure.
The team at Axis Underwriting Services both respect and appreciate the efforts of DRA and look forward to a long, fruitful and mutually beneficial partnership.”
Ram Mahadeva │Claims Manager Axis Underwriting”“Thank you so much – I didn’t think it would be this easy to negotiate as a lot of companies are pretty set in their ways. We have been very impressed and satisfied with your service thus far it certainly is worth every cent we pay to DRA in commissions. Thank you for your prompt, efficient and effective service!”
“I am always very happy to deal with Debt Recoveries Australia. They have a high level of customer service and are extremely enthusiastic in their attitude to their clients”
“DRA have been very focused on the needs of our business and have been happy to work together with us on our ‘pain points’. We opened the relationship with some work on some aged recovery files and the results have been pleasing.
Adam and his team are quick to respond and send meaningful reports to us on time every month. They have also been willing to discuss complex recovery matters with my team members so there is great transfer of knowledge back and forth which can only positively enhance the relationship and the outcomes. We get face to face attention from Adam and he is proactive when it comes to building and maintaining the relationship. We look forward to building on what we’ve started.”
-Angela Fitzpatrick, Recoveries Manager at Real Insurance, based in New South Wales“What has impressed us about DRA’s services are their ability to audit past archived files and provide expert opinion on the possibility to legally recover abandoned cases. The online log in access allows us to interact with each other in real time. As part of Client Service, members are provided very good regular updates, also complete details on services offered and rates charged for services. Similarly the Legal Team has always been available and displays a very high level of professional skill and expertise in debt collection regularly discussing and providing updates on the progress of the recovery of our outstanding debts. DRA has been very professional and successful in recovering outstanding debts for us and therefore we would have no hesitation in recommending them to any business for fast and efficient recovery of outstanding debts.”
“Your on-line software has worked well for us. We are able to view and edit our files on-line, which saves a lot of time for us. The recovery rate is consistently high and the service is always prompt. I would have no hesitation in fielding calls to prospective clients of DRA.”
“To their credit, DRA has continued to deliver great results and are certainly meeting/exceeding expectations.
Recovery rates, 3 months post referral consistently average 35-40%. This not only exceeded expectations but was consistently the best result across the three mercantile agencies that shared our portfolio.
Services provided by DRA extend past recovery activity as they willingly and effectively got involved in representing our company in legal matters and private investigations.
Furthermore they demonstrated an understanding of the value of relationships with their clients (open, accessible communication)
I would highly recommend DRA and would be happy to recommend DRA on any matters.”
“DRA’s collections service works well for us. With no debt collection fees to pay, the service saves us time and money. It takes the hassle out of dealing with our overdue accounts and debt.”
To collect your outstanding debts, Debt Recoveries Australia and ADC Legal offer a range of collection services for all corporations and SME’s. They include everything from investigation to skip tracing to credit reporting to field calls.
The relationship we have with our legal partnership with ADC Legal enables us to provide your business with legal advice for pursuing action again debtors and can act on your behalf by sending legal letters of demand.
When you outsource your debt collection duties to Debt Recoveries Australia, the result is increased cash flow and a number of big advantages:
• A decrease in the cost of debt collection
• An increase in your company’s profitability
• More profitable use of your current staff
• A fast, efficient debt collection service
To collect your outstanding debts, Debt Recoveries Australia and ADC Legal offer a range of collection services for all corporations, large or small. They include everything from investigation to skip tracing to credit reporting to field calls.
Using the latest technology, Debt Recoveries Australia conducts insurance, commercial, and domestic collections. As soon as you hand us an outstanding debt file, we perform an initial contact with your customer within 24 hours. We protect your reputation by treating your customers with respect and sensitivity.
With regular follow-ups and monthly reports, we also keep you informed of the progress on your debt collection portfolio. In fact, with our on-line software, you can remotely access your own files from anywhere at anytime. Once logged in to our system, you can edit your own files and even load debts for us to recover.
Located in Auckland, New Zealand, our office is strategically positioned to handle debt recovery locally and internationally. We provide efficient services to our clients, emphasizing regular telephone calls and emails instead of traditional letters.
Within 24 hours of receiving your account referral, we initiate contact with the debtor, employing advanced techniques when necessary. Our commission-based fee structure simplifies your accounting and invoicing, with no additional charges.
We offer alternative payment options and collaborate with our integrated law firm, ADC Legal, if legal action is needed. Choose DRA Debt Recovery Solutions for tailored and reliable debt recovery services that prioritize your financial success.
Debt Recoveries Australia (DRA) and legal partner ADC Legal are one of the leading mercantile agencies in Australia.
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