What our clients say

We have used Debt Recoveries Australia (DRA) on several years to pursue the recovery of overdue accounts receivable for both significant and smaller amounts. We have found DRA to be professional and focused with us and professional, courteous and effective with our debtors. I have no hesitation in commending their services to any firm who need both advice and action to ensure that losses are minimized and client ill will and brand damage is absolutely minimized.

Wayne Bucklar – Chief Compliance Officer | www.cloudstaff.com

The staff at Debt Recoveries Australia ensure that their clients are always clearly informed of what they are undertaking on your behalf and their response times are excellent. They have worked hard to ensure that any of their staff who may handle our files have an understanding of how our business works as some files may contain very technical contract matters, so they take the trouble to ensure staff are trained to handle these in correct fashion.

Claims Management Firm, Victoria

Debt Recoveries Australia have an experienced team who consistently strive to deliver the result and work with their clients to maximise recovery returns. This coupled with a good IT interface means you are never unsure about what stage your recovery files are up to. Another positive is the somewhat irregular but unexpected large recovery that they manage to garner from some of our debtors who have since moved overseas. I would recommend DRA as a recovery solution for your bad debts, particularly difficult bad debtors.

John Bamback, Claims Manager of Insuret

I would like to thank you for sorting out the outstanding debt which has now been recovered in full. You were amazing through the entire process. It was a long journey, but very successful! Thanks so much for all your advice and guidance, it really made a difference. We would recommend your firm to anyone in a similar situation. All the best and keep up the good work!

Philip , Company based in NSW

“We have used DRA for a number of years and have been very happy with the service provided, as DRA’s team are very professional in their attitude and approach. Being able to view ongoing cases using the online software also saves us time when reviewing our files.”

-Daniel Scott,Claims Administrator-Pen Underwriting

“The Debt Recoveries Australia team have shown a great willingness to work in partnership with my organisation and have consistently demonstrated a desire to deliver results which exceed our expectations.

In the busy world of Claims, we Insurers some-times lose sight of the value and importance of the Recoveries function.

We also don’t tend to specialise in this area it becomes that much more crucial for Insurers to foster partnerships with experts and professionals like DRA who not only educate our staff but also provide an invaluable service, especially in an increasingly competitive and demanding market that’s under constant financial pressure.

The team at Axis Underwriting Services both respect and appreciate the efforts of DRA and look forward to a long, fruitful and mutually beneficial partnership.”

Ram Mahadeva │Claims Manager Axis Underwriting”

Our insurance business has been using Debt Recoveries Australia since 2012 and we value the convenience of being able to use the online portal to track our recovery files. We rely on their staff knowledge and expertise to provide a quality service and we are satisfied with the outcomes achieved to date. I would have no hesitation in recommending Debt Recoveries Australia to other insurance agencies as a part of their claims management process.

Colin Bloomfield , Senior Underwriter at ATL Insurance Group

I have known and worked with Adam Stewart and his team at Debt Recoveries Australia for over 10 years now. Because they use our software to manage their collections, I am in a unique position to provide a testimonial.

Sandy Barrett

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