Debt Collection Email Templates To Help You Collect Debts Faster
Hi, my name is Adam Stewart, Debt Collection Expert and owner of Debt Recoveries Australia.
Let’s face it, snail mail is dead, so your internal debt collection processes should start with some good debt collection email templates. Forget about snail mail. It’s a waste of your time and more importantly, your customer’s time. So here are 3 debt collection templates that are guaranteed to get your customer to sit up and take notice:
1. Pre-Due Reminder Email
You should remind customers to pay you a few days before the invoice is due and remind them that there is still a balance due on their account. Typically, this can be 3-5 days before the invoice due date. This is where you can politely inquire if everything is on track for the customer to make payment by the due date.
Subject: [Your business’ name]: invoice [invoice reference number]
Body: Hi [Recipient’s first name]
I hope you are well.
I just wanted to drop you a quick note to remind you that [amount owed on invoice] in respect of our invoice [invoice reference number] is due for payment on [date due].
I would be really grateful if you could confirm that everything is on track for payment.
You can CLICK HERE to go to our website to pay your account using several options.
Kindly disregard this email if payment has already been processed.
[Sender’s first name]
It should be short, concise, to the point and very clear as to what you want. It’s imperative that you say as much as you can with as little text as possible. Remember to include the exact amount owed, the invoice number and the due date. Since this is a reminder email, no need to warn them about any penalties just yet. Please always remember to attach a copy of the invoice.